Client Success Manager
A little bit about us…
Meon Valley Travel is an award-winning, family owned TMC. We pride ourselves on our people, dynamic, forward-thinking and innovative approach which enables us to provide exceptional service blended with the most desirable technology for our Clients for over 50 years! Based in Petersfield, Hampshire the role is hybrid with an emphasis on being together regularly as a team to collaborate.
Ideally you will have a background in CS, Sales or similar commercial relationship led roles.
If you have a passion delivering results and making a genuine impact we would love to speak with you.
A little bit about the role…
Key responsibilities: –
- Building strong and meaningful relationships across our client portfolio
- Continually demonstrating the value we curate through cost savings and efficiencies
- Managing the client lifecycle from onboarding through to successful renewal
- Reducing churn and maximising revenue opportunities
- Working to ensure the highest levels of satisfaction for all stakeholders
- Being an advocate for Meon Valley Travel within the industry
- Identifying opportunities for new products and service
Skillset:-
- Laser focussed on outcomes and results
- Commercially astute, able to identify opportunities and execute them
- A relationship builder with a high level of emotional intelligence
- Articulate, with sharp communication and presentation skills
- Inquisitive, analytical in nature
- Ability to engage credibly at all levels with the Client’s business from travel booker to CXO
- Prior Travel Management experience
So, if you love being recognised for your
achievements, please get in touch with a copy of your CV and why you feel you
would be a great fit for us [email protected]
