Business Data and IT Support (Trainee)

Key Account Manager

Do you have an interest in IT and Business?

This role with Meon Valley Travel is for a trainee to join the IT Department working for the Technical Director.

We are looking for someone who enjoys technology but also wants to learn about the business and be very involved in resolving day-to-day operational and data issues for both colleagues and corporate customers.

We use multiple internal and external systems and this role is to help ensure that the data flows accurately and quickly through the business.

The role would suit someone who has done a Business or IT course at college or university (but not essential) and enjoys data and problem-solving.

If you are hard-working, enthusiastic, inquisitive, enjoy working as part of a team and are willing to learn then please apply.

IT:-

Sound working knowledge of Microsoft Windows 10/11 and fully competent in Microsoft Office (Word, Excel, Outlook, PowerPoint), HTML. Knowledge of Microsoft Office 365 is an advantage.

  • Online services implementation & support: corporate self-booking tools and online Management Information reports
  • Give technical presentations and training to corporate clients
  • Provide technical support and training to all company departments
  • Manage Microsoft Office 365
  • Maintain and develop company Intranet site
  • Work closely with Director of Technology on technical projects
  • Liaise with technical suppliers
  • Business Disaster Recovery procedure
  • Assist with IT troubleshooting
     

Operations:-

  • Undertake all tasks as an operational team member as required by Company
  • Be fully conversant with the complete portfolio of services and online booking tools offered by Meon Valley Travel
  • Be familiar with client travel policies and how each account operates
  • Examine all Fare Research opportunities and ensure maximum utilisation of contract rates and agent commissions offered by suppliers
  • Upsell Meon Valley Travel’s full range of services to existing customers
  • Account manage any designated accounts and disseminate new and relevant information to the whole team
  • Maintain an up-to-date knowledge of the business travel market
  • Assist with reconciliation duties as required
  • Maintain client files
  • Undertake any agreed additional or specialist responsibilities relating to operations administration
  • Liaise closely with the Business Development Managers to win new business and retain business
  • Ensure that all transactions carried out within the Company are treated as strictly confidential at all times
     

Key Requirements:-

  • Proactive, task-driven and positive attitude
  • Hands-on, self-motivated and naturally organised individual with a passion for technology
  • Articulate and with excellent command of written English
  • Good communicator and team player
  • Strong time management skills
  • Good attention to detail
  • Experience in the travel industry is an advantage

 
Salary circa £21k dependent on experience. If you think you would be a good fit and would enjoy a new challenge with us here at Meon Valley Travel, please send your CV in the first instance to [email protected]

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