- 2021 Group Strategy -
Think Like a Startup
Whistlestop tour highs, lows, memorable bits and team structure
What have we learnt and where can adapt to thrive in a changing market
We answer your questions covering themes asked by the team. If there is something specific not mentioned please contact James or Kerry directly to get a specific response.
Where are we going
Our vision for 2021, how we can meet the challenges presented to the teams, increase cash flow, increase our customer base and fix processes.
Our business continues to operate in what will become an even more fiercely competitive environment. Coming out of this pandemic the world will next move into recession where only the fittest will survive. Many will fail. Good businesses will become very apparent.
We are determined to get back to basics and ‘think like a start-up’. Hungry co-ordinated dedicated and fierce.
We are well prepared having filled the gap left by the competition, many of whom remain in hibernation. Next it won’t be so easy as they awaken and realise how hungry they are. We must remember and learn from what has worked for us in the past, and cover more ground embracing the basics of what makes a good business. Transforming our Company to navigate the changing market and other uncertainties that we face, we’ve evolved and honed our business objectives.
We must maximise our individual and collective performance over the next five years to ensure we remain relevant and competitive and seize the opportunity to transform our customers’ experience to stimulate sustainable business growth and profitability.
Welcome to our 2021 Strategy, our plan to remain profitable, sustainable and continue to develop the Meon Valley Travel business.
2021 Vision Meon Valley Travel
James gives his insights into our 2021 vision and how we can thrive in changing market.
We will continue to deliver the best in industry SLAs.
We will also develop the communications with potential customers and increase our reach by actively growing our industry contacts.
Move 95% of business over to Credit Card by Feb 14th 2021.
Ensure we have mobile numbers for every core contact and business customer by the end of March 2021.
Working to a target of getting 20% of travellers attending a training session in 2021.
Be the change your want to see.
The best way to predict what the future of Travel is going to be like, is to create it.
Think like a startup
Keeping and increasing cash flow into the business and reduce outgoings.
Take every opportunity to get an extra sale, excursion and transfer.
If there is a process that doesn’t work fix it, roll up your sleeves and work out a solution.